Global View Users

Global View Users is a streamlined process for exploring the users contributing to a specific metric or point on a chart.

In two clicks, you can view a group of users experiencing friction or dig deep into which users are driving feature adoption - all possible without leaving the context of your Mixpanel report.

Let’s explore Mixpanel’s Insights, Funnels, and Retention reports to see how Global View Users can help you:

  • See the users contributing to any metric and view their recent activities & properties.
  • Save these users as a cohort.
  • Export these users to a CSV file.

Insights

View_Users_Insights_gif.gif

  • To learn more about your users who recently Signed Up at a specific point in time, you can click any point on a chart or line to access View Users. The View Users overlay displays the list of users contributing to your chosen point on the chart.
  • By clicking on one of these users, you can further explore their User Properties like experiment group, purchase count, last event and many more.
  • While viewing a specific user, you can also discover their recent activities (Like, Comment, Message Sent, Ad Conversion, etc) after Sign Up through the Activities menu.

Funnels

View_Users_Funnels_gif.gif

  • Finding the exact group of users who dropped off after Sign Up is possible through View Users in Funnels. While in a Funnels report, click on the section of the chart that displays non-converting users and select View Users - this displays the list of those who didn’t convert after signup.
  • Save this group as a cohort by clicking the Create Cohort button. Now, you can learn more about their product usage or find the root cause of why they didn’t convert after Sign Up.

Retention

View_Users_Retention_gif.gif

  • View Users in Retention report presents you with two options - view retained users and view dropped off users. This is helpful to find the specific group of users who were engaged or dropped off after Sign Up over a period of time.
  • Export your group of choice to a CSV with one click. This data can guide meaningful actions, like emailing your user group a note that helps them get unstuck and engaged.
Did this answer your question?

Comments

0 comments

Please sign in to leave a comment.