Data Residency in EU

Data Residency refers to the physical/geographical storage location of an organization's data or information. Read on to learn how to ensure you are enrolled in our EU Data Residency program. 

As a Mixpanel customer in the EU, you have the option to send your data to Mixpanel's EU data center, and have your data stored exclusively in the EU. You do not automatically get Data Residency and are not automatically set up in the EU data center. Read on to learn how to ensure you are enrolled in our EU Data Residency program. 

Mixpanel is at feature parity between the product experience we offer to our EMEA and North American customers. You do not lose any product capability because you choose to store your data in the EU.

Enabling EU Residency

When you first sign up for Mixpanel or create a new project, the following modal prompts you to name your project, select your data storage location (US or EU residency) and select your timezone.

To opt in to EU residency, select the European Union option under Select Where To Store Your Data

Create_Project_Modal.svg

If you need to change your selection, or you did not see the modal, you can reach out to our support team prior to implementing.

EU Residency and CDPs 

If you are coming to use it from a Customer Data Platform (CDP), Mixpanel cannot guarantee that data ingestion, processing and storage will always stay within the EU region. Please work with your CDP to make sure they are sending your data to the EU endpoint. 

The following diagram shows how Mixpanel's Data Residency works:

GoogleLoadBalancer.png

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