Account Settings

Mixpanel Account Settings enables you to view account details and make project changes including:

  • Viewing project token, API key, and API secret.
  • Reset project API key and API secret.
  • Generate OAuth token for GDPR APIs.
  • Request or delete account usage data as part of a GDPR request.
  • Manage your Mixpanel activity.

Accessing Account Settings

To access account settings:

  1. In the Mixpanel header bar, click the icon with your initials.
  2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences. The "ACCOUNT SETTINGS" page displays as shown in the GIF below.

account-settings-overview.gif

Viewing Account Details

View details about an account in the "Account Overview" section. These details include general information, such as the name of the account holder and the name of the organization.

acct-overview.png

See the table below for descriptions of these details:

Field

Description

ACCOUNT DETAILS

Name

The name of the organization's owner.

Email

The email address of the organization's owner.

Password

The password of the organization's owner.

Additional billing email:

 An alternate email address to receive billing information.

Two factor phone number:

A phone number that receives a verification code by text message or automated phone call. 

YOUR ORGANIZATIONS

Organization ID

 The ID of the organization.

Organization Name

 The name of the organization.

Organization Role

 The role of the account holder listed above in the organization.


Viewing Project Token, API Key, and API Secret

In "Projects", you see each project in the organization. Each project contains values for its token, API key, and API secret. You can also reset the API Key and API Secret for each project.

acct-settings-projects-view.png

See the table below for descriptions of these details.

Field

Description

Token

Your project token is used whenever you want to send data (events or people) to Mixpanel. 

Your token is public, and is the only project-specific object required to send data to Mixpanel.

Since Mixpanel users can have multiple projects, and each project has its own project token, whenever you want to send data to a specific project, you'll need to specify the project token so we know where to send the data.

API Key

 

Your API key acts as both a unique identifier and a token for authentication. It will generally have a set of access rights on the API associated with it.

Your API key will correspond to the project you wish to consume from.

 

API Secret

This is a secret API key corresponding to your project. You should never share this API secret or send it over email. 

You will use your secret to sign an API call, and it is required to extract data from your Mixpanel project.

 Reset The location to reset the API Key and API Secret for the project. To reset the API Key and API Secret, see "Resetting Project API Key and API Secrets". 

 

Resetting Project API Key and API Secret 

Only project owners and project admins can reset the API Key and API Secret.

To reset the API Key and API Secret:

  1. In the Mixpanel header bar, click the icon with your initials.
  2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences.
  3. Click Project in the left navigation bar.
  4. Select a project and click Reset in the "Reset" field.
    The "Reset API Credentials" message asks if you're sure you want to reset the values, and possibly affect projects in production.
  5. Click Reset. Mixpanel resets the values for the API key and API secret. 

reset-api-creds.gif

Generating OAuth Token for GDPR APIs 

To generate an OAuth Token for GDPR APIs:

  1. In the Mixpanel header bar, click the icon with your initials.
  2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences.
  3. Click Data & Privacy in the left navigation bar.
  4. In the "GDPR API" field, click Reset.

    GDPR-API.png

    The "Reset GDPR API token" message asks if you're sure you want to reset the value and invalidate any application using it.

    gdpr-warning.png
  5. Click Reset. Mixpanel resets the value of the GDPR API token. 

Requesting or Deleting Account Usage Data

Mixpanel captures data about how customers use Mixpanel to inform decisions about product development and to improve services.

Mixpanel account holders can request to access or delete that data. Account holders can submit these requests to exercise their Right to Access and Portability, and their Right to be Forgotten as part of the General Data Protection Regulation (GDPR). To learn more about GDPR, see GDPR Compliance.

The request to export or delete account usage data can take multiple weeks to process.

To request account data:

  1. In the Mixpanel header bar, click the icon with your initials.
  2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences.
  3. Click Data & Privacy in the left navigation bar.
  4. In the "YOUR MIXPANEL DATA " section, click Request Data.

    your-activity.png

    A message displays indicating that Mixpanel has received the data request.

    delete-request.png
     

To delete account data:

  1. In the Mixpanel header bar, click the icon with your initials.
  2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences.
  3. Click Data & Privacy in the left navigation bar.
  4. In the "YOUR MIXPANEL DATA " section, click Delete Data.
    The "Erase personal data" message indicates that Mixpanel will erase all personal data it has collected. The account remains operational.

    erase-data.png

  5. Click Erase Data.
    A message displays indicating that Mixpanel has received the data request.

Managing Your Mixpanel Activity

You can permit Mixpanel to use cookies to personalize your Mixpanel experience and log your product usage to help Mixpanel improve products and services.

To permit either options, slide the button in each field to display green. Or slide the button in each field to display gray to prevent Mixpanel from using cookies or logging product usage.

your-activity.png

Deleting Your Mixpanel Account 

Under Account Settings, there is an option for you to delete your account. 

lz5v8cznsh655bi.png

Click Delete in "Account Settings" to delete your Mixpanel account instantly. You will no longer be able to access any projects or organizations that you have access to after account deletion. Projects and event data in a project will also be deleted when you delete an account.

Screen_Shot_2019-03-27_at_12.15.00_PM.png

You will be prompted to designate a new owner if you are the only owner in one organization and try to delete your account. Screen_Shot_2019-03-27_at_12.15.17_PM.png

 You can only delete your Mixpanel account once there is a new organization owner.

 

 

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