Account Settings

Mixpanel Account Settings enables you to view account details and make project changes including:

• Viewing project token, API key, and API secret.
• Reset project API key and API secret.
• Generate OAuth token for GDPR APIs.
• Request or delete account usage data as part of a GDPR request.
• Manage your Mixpanel activity.

Accessing Account Settings

To access account settings:

1. In the Mixpanel header bar, click the icon with your initials.
2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences. The "ACCOUNT SETTINGS" page displays as shown in the GIF below.

Viewing Account Details

View details about an account in the "Account Overview" section. These details include general information, such as the name of the account holder and the name of the organization.

See the table below for descriptions of these details:

Viewing Project Token, API Key, and API Secret

In "Projects", you see each project in the organization. Each project contains values for its token, API key, and API secret. You can also reset the API Key and API Secret for each project.

See the table below for descriptions of these details.

Resetting Project API Key and API Secret 

Only project owners and project admins can reset the API Key and API Secret.

To reset the API Key and API Secret:

1. In the Mixpanel header bar, click the icon with your initials.
2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences.
3. Click Project in the left navigation bar.
4. Select a project and click Reset in the "Reset" field.
   The "Reset API Credentials" message asks if you're sure you want to reset the values, and possibly affect projects in production.
5. Click Reset. Mixpanel resets the values for the API key and API secret. 

Generating OAuth Token for GDPR APIs 

To generate an OAuth Token for GDPR APIs:

1. In the Mixpanel header bar, click the icon with your initials.
2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences.
3. Click Data & Privacy in the left navigation bar.
4. In the "GDPR API" field, click Reset.
   
   
   
   The "Reset GDPR API token" message asks if you're sure you want to reset the value and invalidate any application using it.
   
   
5. Click Reset. Mixpanel resets the value of the GDPR API token. 
   
   

Requesting or Deleting Account Usage Data

Mixpanel captures data about how customers use Mixpanel to inform decisions about product development and to improve services.

Mixpanel account holders can request to access or delete that data. Account holders can submit these requests to exercise their Right to Access and Portability, and their Right to be Forgotten as part of the General Data Protection Regulation (GDPR). To learn more about GDPR, see GDPR Compliance.

To request account data:

1. In the Mixpanel header bar, click the icon with your initials.
2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences.
3. Click Data & Privacy in the left navigation bar.
4. In the "YOUR MIXPANEL DATA " section, click Request Data.
   
   
   
   A message displays indicating that Mixpanel has received the data request.
   
   
    

To delete account data:

1. In the Mixpanel header bar, click the icon with your initials.
2. Under  “ACCOUNT SETTINGS”, click Profile & Preferences.
3. Click Data & Privacy in the left navigation bar.
4. In the "YOUR MIXPANEL DATA " section, click Delete Data.
   The "Erase personal data" message indicates that Mixpanel will erase all personal data it has collected. The account remains operational.
   
   
   
   
5. Click Erase Data.
   A message displays indicating that Mixpanel has received the data request.

Managing Your Mixpanel Activity

You can permit Mixpanel to use cookies to personalize your Mixpanel experience and log your product usage to help Mixpanel improve products and services.

To permit either options, slide the button in each field to display green. Or slide the button in each field to display gray to prevent Mixpanel from using cookies or logging product usage.

Deleting Your Mixpanel Account 

Under Account Settings, there is an option for you to delete your account. 

Click Delete in "Account Settings" to delete your Mixpanel account instantly. You will no longer be able to access any projects or organizations that you have access to after account deletion. 

You will be prompted to designate a new owner if you are the only owner in one organization and try to delete your account.

 You can only delete your Mixpanel account once there is a new organization owner.