Sending messages when data ingestion is delayed
In order to ensure accurate targeting, Mixpanel automatically pauses messages if real-time data is delayed for any reason. To continue sending messages when data ingestion is delayed, click the Settings gear and select Project settings → Messages:
The option to pause sending messages during ingestion delay is located at the bottom of the Messages tab. When this option is toggled OFF, the switch will turn gray and Mixpanel will continue to send out your messages during data ingestion delays.
If you choose to unpause messages during ingestion delays, please keep in mind that your messages will be targeted based on outdated data. If your messages rely on real-time targeting, we recommend keeping messages paused during data ingestion delays.
If you have questions about how this option might affect your messages, please reach out to email@example.com.
How will I know if data ingestion is delayed?
Visit the Mixpanel Status page to check the current status, or subscribe to updates to receive an email notification whenever Mixpanel creates or updates an incident.