Transfer project ownership

A project owner can transfer ownership from within the Mixpanel project by clicking his or her name in the upper righthand corner of the Mixpanel project and selecting Project settings from the dropdown to bring up the Management menu:

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Only project owners will see these Management options; project members cannot transfer the project between accounts.

Project owners can transfer ownership to any of the current project members. If the new owner is not visible in the dropdown pictured below, they must first be added as a member of the project.

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What if the project owner has left the company already?

If it’s not possible for the project owner to transfer ownership because he or she has already left the company, the best solution is if someone at the company is still able to access his or her email account, use mixpanel.com/forgot-password to reset the account password. From there, log in to the project as the owner and use the directions above to transfer the account.

Otherwise, if no one at the company is able to access the previous owner’s email account anymore, email support@mixpanel.com for help. For security reasons, Mixpanel support cannot transfer projects without permission from the project owner, but the team can work directly with your IT department to ensure the transfer is done securely.

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