Configure Security Access

Access Security enables organization owners and admins to enable or disable single sign-on (SSO) or enable or disable two factor authentication.

SSO must be enabled per organization by Mixpanel before you will be able to access this setting.

To view "Access Security", go to "ORGANIZATIONS SETTINGS" and select Access Security as shown in the GIF below.


Enabling or Disabling Single Sign-on

Single sign-on (SSO) lets users in your organization use one set of login credentials, such as a name and password, to access multiple applications.

Mixpanel enables SSO at the organization level, and is available only for enterprise customers.

When SSO is enabled, all users besides admins or owners are prompted to use SSO to log in and can no longer use their username and password credentials. Admins and Owners of the organization can bypass SSP and log in using their passwords.

Note that SSO is disabled when two factor authentication is active.

To enable SSO:

  1. In "ORGANIZATIONS SETTINGS", select Access Security. In the “Single Sign-on” section, click the gray icon to enable.
    The “Verify Mixpanel password” box appears.
  2. In the “Verify Mixpanel password” box, enter your Mixpanel password.
  3. In the “IDENTITY PROVIDER SIGN-IN URL” box, enter the URL of the provider you use to manage your identity information.
  4. In the “SAML CERTIFICATE” box, select the SAML certificate, which provides a framework to implement SSO.
  5. Click Enable. The gray icon changes to green to indicate enabled.


To disable SSO:

  1. In "ORGANIZATIONS SETTINGS", select Access Security.
  2. In “Single Sign-on” section,  click the green icon.
    The “Verify Mixpanel password” box appears.
  3. Enter the password. A warning message asks if you're sure you want to disable SSO.
  4. If you are sure, click Disable SSO.The green icon changes to gray to indicate disabled.


Enabling or Disabling Two Factor Authentication

Two factor authentication (2FA) is a security process that requires users to provide two different authentication factors, such as passwords, tokens, and so on to verify their identity.

To enable or disable two factor authentication:

  1. In your Org Settings, select Access Security.
  2. In “Two Factor Authentication”, if the icon is gray, click it to enable. If the icon is green, click it to disable.
    The “Verify Mixpanel password” box appears.

  3. Enter your password and click Confirm.

After you enable two factor authentication, your users will need to complete the following steps when they log into Mixpanel. 

To log into Mixpanel with two factor authentication:

  1. On the log in screen, select Log inlogin1.png
  2. Enter your Email and Password.
  3. Click I'm not a robot. 
  4. Click Log In.
  5. Enter your mobile phone number and click Continue.login2.png
  6. You will receive a text message with your Mixpanel security code.login3.png
  7. On the "Two step verification screen", enter your Mixpanel security code, and click Log In.



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